14 Nov 2019

Autumn 2019

Feedback received from guests following their stay at Tub Cottage:

As it is nearing the end of the 2019, we thought it would be helpful to share the feedback we have received from our guests over the last few years.  We always read the feedback form and aim to address the comments where we can.  However, there are certain things we cannot do anything about, and hope that our guests will understand this.  Many of our guests return year after year, so we know we are doing something right!  The following are comments we have received over the past 2 years and our responses to these:

Guest Comment/Request  

Our Response

Handles on the bath

Suction handles are now provided.  These are stored in the walk in wardrobe.

Loud tick of old wall clock

We have stopped the clock!

Low water pressure

The water pressure in the whole row of cottages is low.  Unfortunately Severn Trent Water cannot do anything about this.

Shower cubicle rather than bath

We provide a bath particularly for families with young children/babies who would find it difficult with just a shower.

Ice cream scoop

Now provided.

Steamer in pan

Now provided.

Slow cooker

Now provided.

Hand blender

Now provided.

Updated TV

We are currently considering replacing the TV.  Please note that Netflix, BBC IPlayer etc. are available using the Blu-ray disc player.

Pint Glasses

Now provided.

Kingsize Bed

We asked a specific question about this on our feedback questionnaire over a number of months.  50% said yes and 50% said leave the bed as it is as it fits well in the room.  We have therefore decided to keep the bed for now!

Private gated area/garden

We have considered putting a small fence across the seating area, although this will impact on the room around the table/chairs.  We are still thinking about this!

Shaving Mirror in bathroom

Now provided.

View out of back windows

This looks out onto our neighbours property, so we do not have control of this area.


We make it clear in our information that parking is not available at the cottage.  There is plenty of parking in the village and most guests do not find this a problem.  Guests can pull up outside the cottage to unload/load.

Pyrex Measuring Jug

Now provided.

Towels too small

Large towels now provided in double bedroom.

We also receive many positive comments about Tub Cottage and many of our guests return year after year.   Here’s what you love about the cottage:

  • Heated floor in the bathroom.
  • Views from the front bedroom window.
  • Equipment in the kitchen.
  • Decor, furnishings and paint colours.
  • Peace and quiet.
  • Welcome tray.
  • Cleanliness.
  • Pricing.
  • Dog and child friendly.
  • The village, shop and pub.
  • Great walks from the door.


Many thanks for providing your comments.  We really appreciate your feedback as it helps us to provide the best facilities for our guests and improve the cottage where we can. 

We look forward to welcoming you to Tub Cottage in 2020! 

Leonie, Eric and May Redfern